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CleverCrate.in

FAQs(Frequently Asked Questions)

1. What payment methods do you accept?


We accept all major payment options — UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (COD).

2. Do you offer Cash on Delivery (COD)?


Yes, COD is available across India for most pin codes. You can check COD availability at checkout.

3. How long will my order take to arrive?


Orders are usually processed within 24–48 hours. Delivery typically takes 5–7 business days depending on your location.

4. How can I track my order?Once shipped,


you’ll receive an email/SMS with your tracking link. You can also check order status anytime from the “Track Order” page.

5. Do you charge for shipping?


We offer free shipping on prepaid orders. For COD, a small handling fee may apply.

6. What is your return or exchange policy?


We offer a 7-day replacement/return policy on defective or damaged products. For hygiene or personal-use items, returns may not be possible. Please check the product page for details.

7. How do I request a return or replacement?


Simply contact our support team at support@clevercrate.in, and we’ll guide you through the process.

8. Are the products original and high quality?


Yes, all our products are quality-checked before dispatch. We work directly with trusted suppliers to ensure you receive the best.

9. Do you ship internationally?


Currently, we ship only within India. International shipping will be available soon.

10. How can I contact customer support?


You can reach us at:📧

Email: support@clevercrate.in

📱 WhatsApp/Phone: 9315709293 (Available Mon–Sat, 10 AM – 6 PM IST)